Comfort is on its Way!

We service, maintain, and install heating and cooling systems to keep your home comfortable all year long.

One Hour Heating & Air Conditioning

A full-service heating and cooling system company based in Albany NY, One Hour Air offers HVAC service, installation, repairs, and tune-ups. We’re open for your call 7 days per week, with emergency service available 24/7.

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My second floor tenant complained that her apartment was cold. I investigated and found the thermostat was calling, the circulator was running, the pilot was on, but the gas valve wouldn't open. I called Farrell Bros. who had installed the heating system about a year and a half ago. They caught a technician on his way back to the office and diverted him to my location. The tech determined that the electric flue damper was not opening, which prevented the gas valve from opening. The tech opened the flue stack and found a dead bird jamming the damper in the closed position. We removed the bird, the problem was solved and I was totally satisfied.

They serviced both heaters and replaced the pipe leading from my hot water heater to my chimney.  They also replaced a coupling.  Everything went very well.  Farrell Brothers was prompt, thorough, and offered great suggestions about the work.

I was very pleased with the installation of the new equipment and while it wasn't able to be completed in 1 day, Farrell Brothers installers returned promptly on successive days to complete the installation.  During the 3 days that it took to complete the job, I had reason to call Randy with various questions and he was always available and patient and answered all of my questions and resolved all of my issues to my satisfaction.

Jake and Ryan worked steadily throughout the day and were polite, respectful and kept me informed throughout the day about their activities. He answered all my questions thoroughly, with relevant information, and did not 'talk down' to me. The pricing seemed to be in line with other companies offering the same services/products. I also found the office staff to be very responsive to my calls/ questions. I would not hesitate to use Farrel Bros. again for any of the services they provide.

We're very happy with the new system, and Farrell Brothers even sent us an email saying if we had any problems with anything during the hurricane that just went through the Northeast, to call them and they'd be there. They'll also service the new unit every year, and I have the sense any time I have a question or problem, they'll do their best to help us out.
I think this is a top notch professional company, thank you for the great job guys!

One Hour service tech we are here to help

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